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Transavia schrapt vluchten Marokko

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  • Transavia schrapt vluchten Marokko

    Een brief van Transavia aan mensen die hebben geboekt voor Marokko in de maand december 2020:
    Dear Mr....,
    We are sorry to inform you that we have cancelled your flight with booking reference P9215M .

    At the moment there is a significant decrease in demand for airline tickets to some destinations, for example due to the emergence of new corona outbreaks. With such low passenger numbers, it is not always financially responsible to fly. Therefore we have adjusted our flight schedule.

    Usually we would offer you an alternative flight, but this isn't possible right now because we will not fly to your destination in the period for which you have booked. If you want to fly to your destination at a later time, please keep an eye on our website for our flight schedule.

    You may have dealt with flight changes before and we realize this is very inconvenient. Below you will find the options that we offer you. Read them carefully and choose the option which suits you the best.
    A. Change your flight
    You'll fly on another date to the same destination. This way you can postpone your journey, up and until October 31, 2021. Please contact our Service Centre to change your flight (free of charge). They're happy to help you seven days a week from 08.00 till 22.00.
    B. Get a full refund.
    You'll receive the full amount back into the account with which you made the booking. If you paid for your booking using a voucher then we will refund the total value of your booking to the account that was used to make the original booking. You can request a refund by using the button below.

    Did you book your flight with a travel agency? Then we advise you to contact them.

    Should you have any questions, please consult our dedicated coronavirus page.